Returns & Exchanges
At Cocoland Toys, we want you to be completely satisfied with your fashion-forward purchase. If your items aren't the perfect fit, you can return them within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging with all tags attached to ensure they remain in brand-new condition.
Ship It Back
Print the prepaid shipping label provided in the portal and drop off your package at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing